Pleasant interface. Wide selection. Easy to use.
On top of that, processing times — both for deposits and withdrawals — are very good.
I highly recommend it!
Trusted platform
I’ve been a customer for a long time and have never been disappointed :)
However, the mobile app could be improved, as well as the identity verification process using the smartphone camera.
Good experience, even though the compliance side can be a bit cumbersome at times.
It has improved a lot compared with a few years ago.
I’m discovering your platform, and it’s easy to use and understand. Communication is simple and responsive, and the security seems highly advanced. I’m very happy with my choice. Thank you.
Easy-to-use crypto platform, with a reassuring level of security thanks to the fact that it is a French company. I particularly appreciate the option to set up automatic recurring purchases.
Quick response, which is great.
If you explain the situation clearly, they respond quickly and help you resolve it with very clear guidance.
I had a bit of difficulty at first. I had to contact your support team several times, but the replies came quickly by email, which made it much easier to get familiar with the platform.
The quality of the onboarding process reflects how serious and professional the platform is. I’m now going to test the features, which look very interesting: Expert Mode, DCA and the wallet.
Paymium is a serious platform with a proven organisation and track record. Beyond its simple, easy-to-use interface, the support team is driven by available experts who listen carefully and are particularly good at explaining things. What more could you ask for?
Fast execution
My deposit had been sitting there for quite some time. I was able to make a withdrawal and bank transfer almost instantly. I was pleasantly surprised.
Easy to use, with a pleasant interface.
Mr Leblanc listened carefully and was very understanding.
I was experiencing a few difficulties, and he was very accommodating.
Even for complete beginners!
I would never have thought that a platform like Paymium, which must mainly be aimed at experienced users, could be so attentive to people like me who know nothing about it!
Every one of my questions received a clear and detailed answer.
Easy to contact technical support
Personally, I think the ease of contacting support — and especially the speed of their response to my request — is a major asset. That’s why I’m giving 5 stars. Thank you very much, Paymium.
Thank you to Paymium for its quick and detailed responses, and for how easy the website is to use.
I would like to have access to many more products.
A perfect app for people who want to invest without overcomplicating things no endless options or questionable products while still offering flexibility and a minimum level of trading services.
French Tech ambassadors
First of all, it’s a French company, which greatly simplifies the process with your bank. The service is professional and high-quality.
Very good first steps. Easy to use, with a very smooth onboarding experience for getting started. Well designed for beginners.
I had forgotten that I had an account with you. I was surprised by how quickly you responded.
A French cryptocurrency platform that is easy to use. Mainly focused on Bitcoin. An IBAN makes fiat bank transfers possible. Very satisfied so far. My only regret is that there is no linked payment card.
Great platform, intuitive interface, ultra-competitive fees, fast and efficient customer service — and above all, in French 😊
Just the essentials, with the credibility of having been the first on the market. Access to EURCV is also highly appreciated from a sovereignty perspective.
As a complete beginner, I had a lot of difficulty getting transactions through and understanding how everything worked.
I invested money from our savings, and I was afraid of seeing it disappear.
Historic platform
Simple and efficient platform, but it’s a real shame that it doesn’t offer “dynamic” DCA based on a 60-day or 200-day moving average, or another indicator, with different profiles such as cautious, moderate or dynamic — like one of its competitors does.
That said, I’m staying with Paymium, but I’m going to test the “smart” Bitcoin DCA offered by the competition.
Otherwise, I’d gladly give 5 stars: customer service is very responsive… and… Pierre Noizat is a legend 👍
