Help Center

What are the best practices in terms of security?

You will find below some best practices to maximise the protection of your Paymium account, your mailbox and your crypto-currencies.

1- Please never communicate your Paymium account password.
Paymium will never ask you for it.

2- Your mailbox enables you to validate your outgoing Euro, Bitcoin and other crypto-currencies transfers.
Validation by email is a fundamental security element. Therefore, you should pay attention to the security of your mailbox.
- Use a different password for all your accounts (Paymium, mailbox or others...),
- Use complex and long passwords (more than 8 characters), incorporating capital and small letters, numbers and special signs (@ ,$ ,! ,% ,* ,# ,? ,& ,- ,/ ) for your mailbox and your Paymium account. You can also use a password manager to generate and store long, complex and unique passwords,
- Install a Two Factor Authentication  (Google Authenticator or Yubikey) on your applications, also called 2FA. On Paymium, you can install it by going to the 'Security' tab of your 'Profile',
- Install a 2FA on your mailbox,
- Never communicate your passwords and store them offline.

3- Make sure you do not leave any documents in your mailbox (outbox, drafts and trash), especially your identity documents, selfies and proof of residence or income.

4- Generally, we strongly recommend that you do not keep your crypto-currencies on the exchange platforms or just a minimum for your daily transactions.
It is better to store them offline on devices for which you own the private keys.
Make sure you never store your private keys on a device connected to the internet or another network.
If you buy a hardware wallet, make sure you only do so from the supplier's official website.

5- Beware of 'phishing': we invite you not to click on links coming from unknown addresses and persons.
Always check the URL (https + domain name) of the site you are connecting to.

6- Your crypto-currency purchases should be personal.
Do not let anyone take control of your various accounts.
Please do not send funds to a third party to invest for you, especially if they create an account in your name.
Only make purchases in cases where you are in control of the entire process.

7- Do not hesitate to encrypt your communications and documents. Read this article to find out more.

Want to start now ?
Join the first European crypto exchange and jump in the future .
Create your accountContact