Help Center

What is a 2FA?

Two-factor authentication (2FA) is an additional security measure.

An example of a commonly used 2FA is Google Authenticator. You can also use a Yubikey on Paymium.

Google Authenticator
Google Authenticator is an application to be installed on your smartphone that generates new codes at regular intervals.
The codes are 6 digits and are to be filled in after entering your email address and password.
We strongly recommend installing it on Paymium and your mailbox to maximise the security of your accounts.

You will need to download the application and follow various steps. You will find all the details by following this link.

To activate it on Paymium, please log in to your account and go to your profile to the 'Security' tab.
Please click on 'Activate' and then scan the QR Code on the screen or enter the code manually (you will find it under the QR Code).

Once your 2FA is recognised, please enter the 6-digit code found on your application and click on 'Validate' to confirm the installation.

Notice to Authenticator users developed by Google:

Following the recent Google CloudSync update, it is now possible to synchronize your 2FA keys across your various Google-connected devices.

We do not recommend this feature, as it does not enable end-to-end encryption, which could expose your keys and compromise the security of your account.For security reasons, we advise you not to synchronize your 2FAs across your various devices.

How do I disable this feature?

1. Open Google Authenticator → click on your profile

2. Select "Use Authenticator without account".

3. A reminder window appears, click "Continue".

4. Return to the home page and confirm that you have deactivated Cloud Sync.

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