Buy / Sell
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What is a market order?
A market order is an order to …Read more

A market order is an order to buy or sell without a fixed price condition.
This type of order enables you to buy or sell immediately, based on the liquidity of the platform.

The investor can view the order book to get real-time bid and ask information.

In order to ensure that there is not a significant difference in the buy or sell price, there is a 2% protection on market orders.
It means that your buy/sell market order will not be executed if the price differs by more than 2%.

What is a limit order?
A limit order is a buy or sell…Read more

A limit order is a buy or sell order with a determined price condition.

This type of order provides security to the investor, but it may take some time for the order to be executed.

Limit order to buy
If the offered purchase price is too low, there may be no seller who has an offer compatible with your buy order. Your limit order will therefore not be executed immediately. 
In this case, you should wait until the sellers lower their price or modify your order with a higher limit.
If your limit is higher than a seller's offer, the seller's offer will be accepted and your order will be partially or fully executed.
Partial execution occurs if the quantity offered by the seller is less than the quantity specified in your order. It is possible that your order may be executed by combining bids from several sellers.

Limit order to sell
If this price is too high, there may not be a buyer who has a compatible offer for your sell order. Your limit order will therefore not be executed immediately.
In this case, you should wait until the buyers increase their price or modify your order with a lower limit.
If your limit is lower than a buyer's offer, the buyer's offer will be accepted and your order will be partially or fully executed.
Partial execution occurs if the quantity requested by the buyer is less than the quantity specified in your order. Your order may be executed by combining bids from several buyers.

What is a maker order?
A maker order is an order pres…Read more

A maker order is an order present in the order book that brings liquidity to the market.
The maker order can be executed by matching one or more taker orders that take liquidity from the order book, thus creating the market price.

A maker order must be different from the last market price.

What is a taker order?
A taker order is a buy or sell…Read more

A taker order is a buy or sell order that takes liquidity in the order book. It is directly matched with the best price offered.

The taker order differs from the maker order, which brings liquidity to the market because it is not directly executed.
The taker will "match" directly with one or more maker orders.

What is an order book?
The order book contains all ac…Read more

The order book contains all active buy and sell orders in real time.

It is made up of two important elements:
- Bid corresponds to buy orders. For example, on a BTC/EUR market, the Bid column represents all clients who have euros and want to buy BTC.
- Ask corresponds to sell orders. For example, in a BTC/EUR market, the Ask column represents all customers who have BTC and want to sell them for euros.

It enables a client to view  the amount of orders in the order book and position himself in comparison with other buyers and sellers.

What is the spread?
The spread is the difference b…Read more

The spread is the difference between the bid price and the ask price.

Generally, if the spread is low (close to 0), you will be able to trade faster at the best price.

However, if the spread is high, you will have to wait a while before you can trade at the best price.

What is the difference between an exchange and a broker?
An exchange is a platform with…Read more

An exchange is a platform without intermediaries that directly connects buyers and sellers. This is the case with Paymium.

A broker is an intermediary between clients and service providers.

These two types of players have significant differences in terms of service offerings, pricing and user experience.

In addition, the price of an asset is formed on exchange platforms.

Please read our article for more information.

What is the liquidity of a platform?
The liquidity of a platform is…Read more

The liquidity of a platform is the ease with which a user can buy or sell an asset (Bitcoin or other) at the best price.

The depth of market provides information about the liquidity of the platform. It describes in real time the orders waiting to be executed.

What is a stop loss order?
A stop loss order is an order …Read more

A stop loss order is an order to close a position when the price of an asset reaches the price level set by the investor.

The price set by the investor must be lower than the last price.
The stop loss order protects the investor because if the asset reaches this price, a market order is executed.
However, since it is a market order that is executed, this means that the order can be executed at a lower price than the one that was set.

The stop loss functionality is not yet available on Paymium.

What is a stop limit order?
A stop limit order is a buy or…Read more

A stop limit order is a buy or sell limit order that is executed when the trigger level defined by the investor is reached.

The investor must determine a stop price (trigger level) and a limit price in advance. The limit price must be less than or equal to the stop price.
If the price of the asset reaches the defined stop price, a limit order will be executed.

The stop limit order is a means of protection for the investor, as it enables him not to sell at a price lower than the defined one.
However, the order may not be executed (even if the stop price has been reached) because the limit order threshold was never reached.

The stop limit functionality is not yet available on Paymium.

How to buy bitcoins?
2 possibilities to buy bitcoin…Read more

2 possibilities to buy bitcoins.


1- Execute a market order

From a computer
, please log in to your Paymium account and click on the 'Swap' tab.
Then, in the top drop-down bar, please select the currency 'Euro' and enter the desired amount.
Finally, select 'BTC' in the bottom drop-down bar and confirm your purchase.

From the mobile application, please log in to your account and once on the homepage, click on 'Buy'.
Enter the amount in Euro and an estimated amount of bitcoins will be displayed. Finally, click on 'Buy'.

A market order will be executed.


2- Place a limit order

From a computer
, please log in to your Paymium account and click on 'Trade (expert mode)' and 'Buy'.
Then click on 'Limit Order' and fill in the amount of bitcoins you want to buy. You will then see an estimate of the maximum price at which you want to buy your bitcoins and the amount you want to trade in euros.
Please fill in the price of your choice. Then swipe to confirm the order and click 'Are you sure?' to confirm your purchase.

From the mobile application, please log in to your account and once on the home page, click on 'Buy'.
Enter the amount in Euro and check 'Price limit per bitcoin'.
Then, enter the limit per bitcoin of your choice and you will be given an estimated amount of bitcoins. Finally, click on 'Buy'.

How to sell bitcoins?
2 possibilities to sell bitcoi…Read more

2 possibilities to sell bitcoins. 


1- Execute a
market order

From a computer, please log in on your Paymium account and click on 'Swap' tab.
Then, in the top drop-down bar, please select 'BTC' and fill in the proposed amount.
Finally, select 'Euro' in the bottom drop-down bar and the estimated amount in Euro will be displayed. Then confirm your sale.

From the mobile app., please log in to your account and once on the homepage, click on 'Sell'.
Enter the amount in bitcoins and an estimate of the amount in Euros will be displayed. Finally, click on 'Sell'.

A market order will be executed.


2- Place a limit order

From your computer, please log in to your Paymium account and click on 'Trade (expert mode)" and 'Sell'.
Then click on 'Limit Order' and fill in the minimum price at which you want to sell your bitcoins and the Euros you want to exchange.
Swipe to confirm the order and click on "Are you sure?" to confirm your sale.

From the mobile app., please log in to your account and once on the homepage, click on 'Sell'.
Enter the amount in bitcoins and check 'Price limit per bitcoin'.
Then, enter the bitcoin limit of your choice and you will be given an estimated amount in Euro. Finally, click on 'Sell'.

How to buy ETH/altcoins?
From a computer, please log in…Read more

From a computer, please log in to your Paymium account and click on the 'Swap' tab.
Then, in the top drop-down bar, please select the currency 'Euro' and fill in the requested amount.
Finally, select 'ETH/altcoin' of your choice in the bottom drop-down bar and confirm your purchase.

From the mobile application, please log in to your account and once on the homepage, click on 'Buy'.
Then select the crypto-currency of your choice, enter the amount in Euro. You will then see an estimate of the amount of the crypto-currency. Finally, click on 'Buy'.

How to sell ETH/altcoins?
From a computer, please log in…Read more

From a computer, please log in to your Paymium account and click on "Buy or Sell" or on the “Swap" tab.
Then, in the top drop-down bar, please select "ETH/altcoin" of your choice and fill in the proposed amount.
Finally, select "Euro" from the bottom drop-down bar and confirm your sale.

From the mobile application, please log in to your account and once on the homepage, click on "Sell".
Next, select the crypto-currency of your choice, enter the amount of the crypto-currency and it will display an estimated amount in Euros. Finally, click on "Sell".

How do the Euro deposit and trading accounts work?
In order to guarantee a fast e…Read more

In order to ensure fast execution of your crypto-currency buy and sell orders, you have two separate euro accounts:
- Deposit account: allows you to deposit/withdraw your euros,
- Trading account: allows you to buy/sell crypto-currencies.
You need to transfer your euros between these two accounts depending on the transaction you want to make.
The transfer is almost instantaneous. It may be necessary to refresh the page.

How to do it?

From a computer
Simply go to this page or click on 'Transfer' and 'Internal transfer'. Finally, follow the instructions.

From a smartphone
Just click on the four parallel bars at the top left and on 'Internal transfer'. Then follow the instructions.

When you want to buy crypto-currency, make sure your trading account is credited.

And when you want to make a euro withdrawal to your bank account, make sure your deposit account is credited.

I cannot trade.
There are several reasons for …Read more

There are several reasons for this problem, please ensure that:

- your individual Paymium IBAN is created. To do so, from a computer, please click on 'Transfer',

- your account is credited in Euro or in crypto-currencies, and especially the trading account,

- your device (computer or phone) is up to date.

If you are still unable to trade, please contact us.

What is a Recurring Buy Plan (RBP) ?
A Recurring Buy Plan (RBP) als…Read more

A Recurring Buy Plan (RBP) also known as DCA (Dollar-Cost Averaging) enables you to automatically purchase crypto-currencies at the frequency of your choice (daily, weekly or monthly).

Your trading account must be credited with Euro in order for the purchase to be executed.

To set up a RBP, please click on 'Set up DCA' and choose the crypto-currency of your choice. Fill in the quantity and frequency, then swipe the 'Launch your RBP'
button.

If your Paymium account is not credited with Euro, your RBP will be stopped.
Once your account is refilled, your RBP will automatically be functional again.

How do I modify my RBP?
From your computer, please cli…Read more

From your computer, please click on the 'Set up DCA' tab, select your RBP, stop it and create a new one to make changes.

Which crypto-currency(ies) are available at RBP?
Currently, Bitcoin and Ethereu…Read more

Currently, Bitcoin and Ethereum are available for RBP plans.
In the future, this service should be extended to other crypto-currencies.

Can I have more than one RBP?
Currently, you can have one Bi…Read more

Currently, you can have one Bitcoin RBP and one Ethereum RBP.

It is not possible to have multiple RBP of the same crypto-currency.

What happens if my Paymium account is not credited with euros?
Your RBP will stop. Please mak…Read more

Your RBP will stop.

Please make sure that your trading account is credited with euros.

My RBP has stopped, what should I do?
Please ensure that your tradin…Read more

Please ensure that your trading account is credited with euros.
Once credited, your RBP will resume.

If your trading account is credited with euros and your RBP is not working, please contact us.

How do I stop my RBP?
From your computer, please cli…Read more

From your computer, please click on the 'Set up DCA' tab, then select your RBP and swipe the 'Stop your RBP' button.

What is the OTC (Over-The-Counter) service?
The OTC (Over-The-Counter) ser…Read more

The OTC (Over-The-Counter) service enables users to buy and sell crypto-currencies over-the-counter, starting from a minimum amount of €50,000.

The price and quantity are determined in advance and validated by the client prior to the execution.

What are the advantages of an OTC order with Paymium?
A reliable and secure actor. W…Read more

A reliable and secure actor.
We are one of the oldest actors in the crypto-currency world and we are also registered as a PSAN with the AMF (no. E2021-011).
Please visit our blog to learn more about us.

A responsive and flexible actor.
Once your account is approved and credited, your OTC order can be executed within hours.
You will have a dedicated French-speaking account manager to assist you. You can choose the communication channel of your choice.
Please read this article for more information.

How to make an OTC order?
We invite you to contact us by…Read more

We invite you to contact us by completing this form.

Once the form is completed (only a few minutes), an account manager will contact you to make an offer.
You will have the opportunity to accept it or not.

The OTC service is available from a minimum purchase or sale amount of €50,000 or equivalent Bitcoin or Ethereum.

How long does it take to execute an OTC order?
Once your account has been app…Read more

Once your account has been approved and credited, the OTC order can be executed within a few hours.

Which crypto-currency(ies) can I buy with the OTC service?
The OTC service is currently a…Read more

The OTC service is currently available for Bitcoin and Ethereum.

It is expected to be offered for other crypto-currencies in the future.

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